Privacy Policy
Last Updated: February 24, 2026
This Privacy Policy describes how AI-Powered Voice & Chatbot Marketplace with Task Management System ("App", "Platform", "we", "our", "us") collects, uses, stores, and protects user information.
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect:
- Name, email address, phone number
- Login credentials (encrypted)
- Profile details voluntarily provided by users
1.2 Device & Technical Information
- Device type, OS version
- App usage logs
- IP address (for security and analytics)
- Crash and performance diagnostics
1.3 Location Data
- GPS-based location is used only for nearby seller discovery
- Location access is optional and can be disabled by the user
1.4 Voice, Chat & AI Data
- Voice inputs processed via speech-to-text services
- Chat messages used for AI responses and task execution
- AI conversation memory (short-term and long-term summaries)
- Voice data is processed temporarily and not stored as raw audio unless required for system improvement or debugging.
1.5 Uploaded Content
- Images, documents, files shared via chatbot or marketplace
- OCR-extracted data from documents (RFE intelligence)
2. How We Use Information
We use collected data to:
- Authenticate users securely
- Enable task management and reminders
- Power AI chatbot conversations
- Provide voice-based interactions
- Facilitate marketplace buying/selling
- Enable chat and video calling
- Improve AI accuracy and user experience
- Moderate content and prevent abuse
- Generate analytics and performance insights
3. AI & Third-Party Services
We integrate third-party services including but not limited to:
- OpenAI APIs
- Sarvam AI APIs
- Whisper Speech Recognition
- OCR and image recognition services
- Cloud infrastructure providers (AWS / Firebase)
These services process data only for intended functionality and comply with their respective privacy standards.
4. Data Storage & Security
- All sensitive data is encrypted at rest and in transit
- Role-based access controls are enforced
- AI memory is token-optimized and anonymized where applicable
- Secure databases (PostgreSQL, MongoDB, Vector DBs)
- Despite best practices, no system is 100% secure. Users acknowledge this inherent risk.
5. Data Sharing & Disclosure
We do not sell user data.
Data may be shared:
- With AI service providers strictly for functionality
- When legally required by law enforcement
- To prevent fraud, abuse, or security threats
6. User Rights
Users have the right to:
- Access their data
- Update or delete profile information
- Disable location access
- Request data deletion (subject to legal obligations)
Requests can be made via the App or support channel.
7. Data Retention
- Data is retained only as long as required for service delivery
- AI memory summaries may persist for enhanced user experience
- Users may request deletion of non-essential data
8. Children's Privacy
This App is not intended for users under 18 years. We do not knowingly collect data from minors.
9. Changes to Privacy Policy
We may update this policy periodically. Continued use of the App implies acceptance of updated terms.